Shipping Policy Carefully Crafted, Carefully Delivered Every Fluffy case is made with attention to detail, and we handle each order with the same care. We want to get your new favorite accessory to you as quickly and safely as possible. Processing Times We ship orders Monday through Friday. For items currently in stock, please allow 1 to 2 business days for us to pack and ship your order. For seasonal or limited-edition colors, please allow a few additional days during high-demand periods. Standard Shipping (Within Japan) We offer reliable nationwide shipping across Japan. Kanto region: 1–2 business days after dispatch Other regions: 2–4 business days after dispatch Free shipping on all orders over ¥3,000 Flat rate ¥500 for orders below ¥3,000 You will receive a tracking number via email as soon as your shipping label is printed, so you can follow your order's progress. International Orders Currently, Fluffy ships within Japan only. We are working on expanding international shipping in the near future. Shipping Address Please double-check your delivery address during checkout. We work quickly to get orders out, so we can only make address changes if you contact us immediately — before the package is handed off to the carrier. If you provide an incorrect address and the package is returned to us, additional shipping fees may apply for re-delivery.
